This policy explains how Tee and Tee Hair (“we”, “us”) collects and uses your personal information when you use teeandteehair.com, buy from us or book an appointment. We are based in the UK and follow UK data protection law.
Who we are
The website is run by Tee and Tee Hair Global Limited, trading as Tee and Tee Hair. You can contact us at info@teeandteehair.com or on 07376 900212.
What we collect
- Order details: your name, delivery and billing address, email address, phone number and what you bought.
- Booking details: your name, email address, phone number and the appointment you book.
- Messages you send us through the contact form, email or phone.
- Basic technical information such as your IP address, browser and the pages you visit, collected through cookies.
How we use it
- To take and deliver your orders and to handle returns and refunds.
- To manage your appointments and send you booking confirmations and reminders.
- To reply to your messages.
- To keep our records, as the law requires, and to keep the website secure.
Payments
Payments are handled by PayPal. We never see or store your full card or bank details. PayPal uses your information under its own privacy policy.
Who we share it with
We only share your information with the services we need to run the business: PayPal for payments, delivery carriers to send your order, our website host and our email provider. We do not sell your information.
Cookies
We use cookies to keep your basket and login working, and to understand how the site is used. You can change your cookie choices at any time using the cookie button on the site, or in your browser settings.
How long we keep it
We keep order and booking records for as long as the law requires, usually up to 6 years for accounting purposes. Other information is deleted when we no longer need it.
Your rights
You can ask to see the information we hold about you, correct it, or ask us to delete it. You can also object to how we use it. Email us at info@teeandteehair.com and we will reply within one month. If you are unhappy with how we handle your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.